Data Collection

Hystou undertakes to collect Your Data by means that are:

If you visit HYSTOU's web-site, your web-browser automatically discloses, and Hystou's web-server automatically logs, the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful. This data may or may not be sufficient to identify you.

Any additional data that you provide, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you.

Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain (such as Hystou.com). This data may or may not be sufficient to identify you.

If you disclose personal data to Hystou in conjunction with an identifier such as your name or your contact details (such as your e-mail address), Hystou will collect Your Data. Moreover, any data that becomes available to Hystou through any of the means described in the preceding paragraphs may be able to be associated with that identifier, and hence become Your Data.

Subject to the qualifications immediately below, Hystou undertakes to collect Your Data from you and not from other parties. This undertaking is qualified as follows:

Where Hystou collects Your Data from sources other than you, it undertakes:

Hystou undertakes to declare the purpose of collection in a manner which is clear and meaningful, and to avoid vague, highly inclusive statements such as 'to support our operations'.


Data Security

Hystou undertakes to store Your Data in a manner that ensures security against unauthorized access, alteration or deletion, at a level commensurate with its sensitivity.

Hystou undertakes to store Your Data only in jurisdictions where data protections are at least equivalent to those required under the OECD Guidelines.

Hystou undertakes to transmit Your Data in a manner that ensures security against unauthorized access, alteration or deletion, at a level commensurate with its sensitivity.

Hystou undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behavior by Hystou's staff-members and contractors. These include:


Data Use

Use refers to the application of Your Data by any part of Hystou, or any staff-member or contractor of Hystou in the course of their work.

Hystou undertakes to use Your Data only for:

At all times, we will offer you opportunities to unsubscribe out of any service or update to which you have subscribed, if you changed your mind. Any email we send you will contain an easy automate Unsubscribe link at the bottom, so that you can opt-out of that subscription. Simply follow the indication in the email.

When you register on Hystou.com and subscribe to the categories you prefer, you will also be given the option of opt-out of subscribing to our regular updates. Once you subscribe, we’ll send you a mail alerts for featured offers, deals, new arrivals, contests, events of interest, system enhancement, and marketing promotions. Such alerts may include information about Hystou.com, subsidiaries, or partners.

Hystou undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put.

Hystou undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.


Data Disclosure

Disclosure refers to making Your Data available to any party other than Hystou and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.
Hystou undertakes to disclose Your Data only under the following circumstances:

  • In the course of business being conducted between You and Hystou, where disclosure is necessary to a contractor, such as payment processors like PayPal and transportation companies. Where Your Data is disclosed in this way, Hystou undertakes to exercise control over Hystou's contractors to ensure that their actions are compliant with these Terms;
  • In other circumstances that are directly implied by the purpose agreed between You and Hystou at the time of data collection or subsequently. Where Your Data is disclosed in this way, Hystou undertakes to exercise control over Hystou's contractors to ensure that their actions are compliant with these Terms;
  • With your consent, or at your request;
  • Where required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, Hystou will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law;
  • Where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where Hystou believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life of health of some person), provided that Hystou will apply due diligence to ensure that the exercise of the permission is justifiable.

In all cases, Hystou undertakes to disclose only such of Your Data as is necessary in the particular circumstances.


Data Retention and Destruction

Subject to the qualifications immediately below, Hystou undertakes:
  • To retain Your Data only as long as is consistent with its purpose; and
  • To destroy Your Data when its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered.
  • This undertaking is qualified as follows:
    • Your Data may be retained in Hystou's logs, backups and audit trails within short-term retention cycles that are devised to protect the company's operations. In such cases, Your Data will be destroyed in accordance with those cycles;
    • Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances Hystou:
    • Will take any reasonable steps available to it to communicate to You that Your Data is being retained, unless it is precluded from doing so by law; and
    • Will only retain Your Data while that provision is current, and will then destroy Your Data;
    • Hystou follows all of the existing Google's Remarketing Privacy Guidelines, Policies, and Restrictions.
    • Hystou uses Analytics data and the DoubleClick cookie to serve ads based on your prior visits to Hystou.com.
    • You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics Opt-out page.
  • Your Data may be retained beyond the expiry of its purpose if it is authorized by law (in particular to protect Hystou's interests, e.g. if it believes on reasonable grounds that You have failed to fulfill your undertakings to Hystou or have committed a breach of the criminal law). In these circumstances, Hystou will only retain Your Data while that situation is current and will then destroy Your Data.

Access by You to Your Personal Data

Hystou undertakes to provide you with access to Your Data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Hystou undertakes to enable access:

  • Conveniently
  • Without unreasonable delay
  • Without cost

Hystou undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Hystou (such as a particular email-address), but may impose more onerous procedures if you wish to use some other channel.

In the event that you dispute some aspect of Your Data, Hystou undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of Your Data.

You undertake:

  • Not to seek access for frivolous purposes, or unreasonably frequently;
  • To accept that deletion of some data may not be consistent with the provision of particular services by Hystou to you.

Information about Data-Handling Practices

Hystou undertakes to make information available to you about the manner in which Hystou handles your data:
  • In general terms, in a readily accessible manner
  • In more specific terms, on request

Where Your Data is disclosed to a contractor, Hystou undertakes to make information available to you on request about the manner in which Hystou's contractors handle your data.

Hystou undertakes to ensure that the information provided is meaningful and addresses your concerns.

You undertake:
  • Not to seek such information for frivolous purposes, or unreasonably frequently
  • To accept that the disclosure of excessive detail may harm the security of Your Data and Hystou's business processes, and may harm Hystou's commercial interests.

Handling of Enquiries, General Concerns and Complaints

If you have enquiries, general concerns, or complaints about these Terms, or about Hystou's behavior in relation to these Terms, you undertake:

To communicate them in the first instance:

  • To Hystou only
  • In sufficient detail
  • Through a channel made available by Hystou for that purpose

Hystou undertakes:

  • To provide one or more channels for communications to Hystou, which are convenient to users
  • To promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and Hystou's reference-code for the communication;
  • To promptly provide a response to the communication, in an appropriate and meaningful manner.

You further undertake to not pursue Hystou through any Regulator or the media:

  • Until and unless Hystou has had a reasonable opportunity to respond to the initial communication; and
  • While Hystou and you remain are conducting a meaningful dialogue about the matter.

Changes to These Privacy Undertakings

Hystou undertakes:

  • Not to materially change these Terms in a manner that reduces the protections for Your Data;
  • To take all possible steps to prevent any company that acquires this company or any of its relevant assets from materially changing the Terms applicable to Your Data in a manner that reduces the protections for Your Data;
  • Where it is considering making changes to these Terms, or creating more specific Terms relating to specific services, to consult with appropriate representative and advocacy organizations;
  • Where it makes changes to these Terms, to ensure that the differences between successive versions are readily accessible;
  • To maintain all prior versions of these Terms in such a manner that they are dated, and readily accessible.


Definitions

Hystou means Hystou.com.

Your Data means data that is capable of being associated with you, whether or not it includes an explicit identifier such as your name or customer number. In particular, it encompasses all data that Hystou is capable of correlating with you, using such means as server-logs and cookie-contents.

Your Data does not refer to data that can no longer be associated with you. This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation.

Consent means your concurrence with an action to be taken by Hystou. Consent may be express or implicit, but in either case must be informed and freely-given.

If you wish to talk to Hystou.com customer service staff please call +86 0755-89208532 or chat online. If you would like to pay a visit to Hystou.com please visit Hystou Technology Co., Ltd, 7th Floor, Bantian Center Building, Bantian Street, Longgang, Shenzhen, Guangdong, China. You can also email us to sales@hystou.com.