Delivery Information

Shipping cost:

Shipping cost charged by weight, HYSTOU supply low range international express shipment for all our mini pc products, you can see the shipping cost before payment.

Note: Shipping cost not including any import tax or other custom fee, to help buyer save cost, we usually write 30 to 50 USD on the package and mark it as gift. If you want to know the importing tax and custom fee pls refer to this link: 

Shipping methods:Ship by DHL to Finland, Sweden, Norway, Denmark, Estonia, Latvia, Lithuania, Poland, the Czech Republic, Slovakia, Hungary, Germany, Austria, Switzerland, the United Kingdom, Ireland, the Netherlands, Belgium, Luxembourg, France, Romania, Bulgaria, Greece, Slovenia, Italy, San Marino, Malta, Portugal, Spain, Cyprus and the United States, Iceland, Liechtenstein, Monaco, Andorra, Mexico, Canada, Greenland and Brunei and others;

  • Ship by e-EMS to Hongkong, Japan and South Korea;
  • Ship by EMS to Taiwan, Macao and  Singapore, Kampuchea, Indonesia, Burma, Mongolia, Maldives, Australia and New Zealand and so on;
  • Ship by Fedex to Philippines, Malaysia, Thailand and Vietnam, The Faroe Islands (Dan), Liechtenstein, Monaco, Vatican, United Arab Emirates, Israel, India and Laos and so on;

Delivery Time

Mostly the mini pc will be shipped out in the following business days after you have checked out. In general, it may take about 1 to 2 business days for delivery; quantity OEM producing orders may take about 7 to 15 days depends on the exact order. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.

How long will it take for my item to reach me?

Please note that business days, excluding Saturday, Sunday and Public Holidays, are calculated in terms of delivery period. In general, express like DHL, it takes about 4-7 business days for delivery; EMS takes from 5 to 15 days; registered mail service takes from 7 to 30 days.

How can I track my shipment?

Normally we ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's website.

What should I do if my shipment never arrives?

Please allow up to 30 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the "Contact Us" button on the website or live chat. We will get back to you quickly.

How to do drop shipping with HYSTOU? 

During our checkout process, please specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to address. Pls write your company name if you want to make your company as the sender.